RESPONSIBLE GAMING

Responsible Gaming at cg44

cg44 believes gaming is always for entertainment. Use our safe and responsible gaming tools to keep your playing experience secure and enjoyable.

For players aged 21+ only

Online gaming is an entertainment activity — it is not a source of income or a solution to financial problems. Before playing at cg44, make sure you are 21 years of age or older and that you are playing consciously and responsibly. If gaming starts to affect your daily life, please contact our support team.

TOOLS & FEATURES

Our Protection Tools

cg44 provides multiple responsible gaming features to keep you safe. Set these tools according to your own preferences.

Deposit Limit

Set a limit on how much you deposit per day, per week or per month. This feature helps you play within your budget. The minimum deposit amount is ৳100.

Time-Out Break

Temporarily close your account for a set period — from 24 hours up to 30 days. During this time you will not be able to play any games or make deposits.

Self-Exclusion

If you feel gaming is getting out of control, you can close your account for the long term. Contact our support team to activate this feature.

Session Time Limit

Set a maximum duration for each gaming session. When the set time is up, a break notification will appear automatically.

Age Verification

Age verification is mandatory when registering at cg44. Only individuals aged 21 or above can open an account and play.

24/7 Support Service

Contact our Bengali live chat support at any time. Our trained support team is always ready to advise you on responsible gaming.

AGE POLICY

21+ Age Policy

Gaming services at cg44 are exclusively for adults. We strictly do not allow anyone under the age of 21 to participate on the platform.

Parents, stay alert — use parental control software to prevent minors from accessing any gaming site using your device. cg44 never runs any advertisement or campaign targeting children or teenagers.

If anyone registers with a false age, cg44 reserves the right to close that account at any time and the associated deposit amount will not be refunded.

Steps to Protect Minors

  • Do not let others use your computer or phone while you are logged in.
  • Use a strong password and do not share it with other family members.
  • Log out of your account after each session.
  • Avoid discussing gaming or betting with minors.
  • If you have any concerns, let cg44 support know — we will take immediate action.
DEPOSIT & WITHDRAWAL

Deposit and Withdrawal Limits

As part of responsible gaming, cg44 maintains clear deposit and withdrawal limits. The information below applies to all payment methods (bKash, Nagad, Rocket).

Transaction Type Minimum Amount Timeframe Payment Method
Deposit ৳100 Instant bKash • Nagad • Rocket
Withdrawal ৳1,000 10-45 minutes bKash • Nagad • Rocket

 If you want to lower your personal deposit limit further, contact our 24/7 live chat support.

SELF-ASSESSMENT

Signs of Problematic Gaming

If your answer to any of the questions below is "yes", consider seeking support. Awareness is the first step toward protection.

  • Are you betting more to try to win back money you have lost?
  • Have you tried to stop gaming but found you cannot?
  • Are you lying to family or friends about your gaming?
  • Is gaming causing problems with your work, studies or relationships?
  • Are you playing with borrowed money or by dipping into your savings?
  • Do you feel restless or anxious when you are not playing?

Ways to Get Help

If any of the signs above apply to you, do not try to face it alone. cg44's support team is always ready to help you.

  • Reach us immediately via live chat
  • Email us: [email protected]
  • Request to activate self-exclusion
  • Talk to someone you trust — family or a friend
STEP BY STEP

How to Activate Protection Tools

Activating responsible gaming tools at cg44 is straightforward. Secure your protection in just a few steps.

1

Log in to your account

Go to the cg44 website and log in with your username and password. New users, please complete registration first.

2

Go to Account Settings

After logging in, navigate to the "Responsible Gaming" section from the profile menu.

3

Set your preferred limits

Deposit limit, session time limit or time-out break — choose whichever option suits your needs.

4

Contact support for self-exclusion

For long-term self-exclusion, send a request via our live chat or email — we will take action within 24 hours.

5

Confirm the changes

Save your settings and check the confirmation email. Your protection is now active.

OUR COMMITMENT

cg44's Commitment

We believe every player has the right to a safe and enjoyable gaming experience. That is why cg44 always follows the principles below.

Data Protection

Your personal and financial information is fully protected through SSL encryption.

Fair Play

Fair Play is ensured in every game. Results are determined using a Random Number Generator (RNG).

Honest Service

Bonus terms, withdrawal policies and gaming rules are always presented transparently and clearly.

Positive Environment

cg44 is committed to creating a mentally healthy environment where gaming is a source of enjoyment rather than stress.

FAQ

Common Questions about Responsible Gaming

Answers to frequently asked questions about responsible gaming are provided below.

Only individuals aged 21 or above can open an account and play at cg44. Age is verified during registration and you may be asked to submit an identity document if required.

To activate self-exclusion, contact our 24/7 live chat support or send an email to [email protected]. Once your request is received, your account will be closed as quickly as possible. Opening a new account during the self-exclusion period is not permitted.

Yes, you can lower your deposit limit at any time. To do so, make the change from your account settings or let the support team know. Lowering the limit takes effect immediately, however a waiting period may apply when increasing it.

A time-out break can last from 24 hours up to 30 days. During this period your account will not be active — no deposits, withdrawals or gameplay will be possible. Once the break period ends, your account will be reactivated automatically.

Alongside cg44's live chat and email, you can seek help from a trusted mental health professional or counsellor. Talking honestly with family and friends is an important step toward resolving the problem. Never use gaming as a solution to financial pressure.

The minimum withdrawal amount at cg44 is ৳1,000. Withdrawals via bKash, Nagad or Rocket are generally completed within 10 to 45 minutes. Contact the support team for any difficulties.

Play responsibly,
enjoy the experience

Gaming at cg44 is always for entertainment. Explore our games, read the FAQ or contact support.

SUPPORT

Need help? We are always here

Contact our Bengali support team for any questions or assistance regarding responsible gaming.

Live Chat

Support is available in Bengali 24/7. Start a chat from any page on the site.

Email Support

[email protected] — we will respond as quickly as possible.