cg44's Privacy Policy

This Privacy Policy ("Policy") is established by cg44 ("we", "our", or "platform") and applies to all users ("you" or "member") of the website https://cg44.cam. The purpose of this policy is to inform you about what information we collect, how we use it, and what steps we take to protect your privacy.

By registering with cg44 or using our services, you will be considered to have read, understood, and given your consent to the terms of this Privacy Policy. If you do not agree with any term of this policy, please refrain from using our services.

While using the cg44 platform, we may collect the following types of information:

• Identity Information: Full name, date of birth, national identity card number (for age verification), and contact address.
• Contact Information: Email address and mobile number (for account verification and support).
• Financial Information: bKash, Nagad, or Rocket account numbers and transaction history. We do not store full card numbers.
• Technical Information: IP address, browser type and version, device information, operating system, and login timestamps.
• Usage Information: Which games you played, how long sessions lasted, bet amounts, and win/loss records.
• Cookie and Tracking Information: Information collected through cookies and similar technologies when you visit our website.

The information collected is used for the purposes described below:

• To create, manage, and verify accounts.
• To process financial transactions including deposits and withdrawals.
• To confirm a member's age (services are provided only to those aged 21 and above).
• To prevent and detect fraud, money laundering, and other illegal activities.
• To provide customer support and resolve complaints.
• To develop and implement responsible gaming guidelines.
• To meet applicable legal and regulatory obligations.
• To improve the quality of our services and provide a personalised experience.

We process your personal information on the following legal bases:

• Contractual Necessity: To provide our services and fulfil the terms of the agreement made with you.
• Legal Obligation: To comply with applicable laws, regulations, and guidance from regulatory bodies.
• Legitimate Interests: To prevent fraud, ensure security, and improve the quality of our services.
• Consent: Where you have given explicit consent, such as for marketing communications.

We retain your information only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal obligations.

• Information for active accounts is retained for the entire duration that the account remains active.
• Financial transaction records are retained in accordance with legal requirements.
• Even after an account is closed, certain information may be retained to meet regulatory obligations, prevent fraud, or resolve legal claims.
• Once the specified retention period ends, information is securely deleted or anonymised.

cg44 does not sell your personal information to third parties. However, information may be shared in the limited circumstances described below:

• Payment Processors: Payment service providers such as bKash, Nagad, and Rocket may receive limited information necessary to process transactions.
• Identity Verification Services: Authorised third parties may be engaged to assist with completing the KYC (Know Your Customer) process.
• Technology Service Providers: Technology partners who assist in operating our platform may have access to limited information as required.
• Legal Authorities: In response to a lawful request from a law enforcement agency or judicial authority, or when required to comply with applicable law.

All third parties are required to comply with our privacy standards and to use your information only for the specified purpose.

cg44 has adopted industry-standard technical and organisational measures to keep your personal and financial information secure:

• SSL Encryption: All data transmission on our site is encrypted using SSL (Secure Socket Layer) technology.
• Secure Server Infrastructure: Our servers are housed in high-security data centres and are subject to regular security audits.
• Access Controls: Only authorised personnel can access your information, and only when required for their work.
• Regular Reviews: Our security measures are regularly reviewed and updated.
• Two-Factor Authentication: An additional security layer is available when accessing your account.

However, transmitting information over the internet is not entirely risk-free. While we strive to ensure the highest level of protection, we cannot guarantee complete security. It is your responsibility to keep your password confidential and to ensure the security of your account.

Our website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

• Essential Cookies: Required for the core functionality of the site, such as maintaining login sessions and ensuring security.
• Functional Cookies: Used to remember your preferences, such as language settings and display preferences.
• Analytics Cookies: Used to understand how our site is used and to improve our services.

You can reject cookies by changing your browser settings. However, disabling certain cookies may limit some functionality of the site.

To operate our services, your information may in some cases be stored or processed outside of Bangladesh. In such cases, we ensure that:

• Data transfers are carried out only for purposes necessary to provide the service.
• The receiving party maintains standards equivalent to this Privacy Policy.
• Appropriate contractual arrangements are in place to protect the data.

You have the following rights regarding your personal information:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of incomplete or inaccurate information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to Restrict Processing: The right to request that processing of your information be restricted in certain circumstances.
• Right to Data Portability: The right to receive your information in a structured, machine-readable format.
• Right to Object: The right to object to the processing of your information on specific grounds.
• Right to Withdraw Consent: The right to withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable time.

cg44's services are intended only for individuals aged 21 and above. We do not knowingly collect personal information from minors.

An age verification process is conducted at the time of registration. If a person registers using false information and is subsequently found to be a minor, the relevant account and all associated information will be deleted immediately. If a parent or guardian becomes aware that their minor child has registered on our platform, please contact us.

cg44 is committed to responsible gaming. To this end, we may analyse information relating to your gaming behaviour:

• To identify unusual gaming patterns that may indicate problematic behaviour.
• To provide the option to set self-exclusion and deposit limits.
• To provide support and information related to responsible gaming.

This information is used strictly for responsible gaming purposes and is not shared with third parties.

If you have given consent to marketing communications, we may send you information about bonus offers, promotions, and new games.

• You can stop marketing emails at any time by clicking the "Unsubscribe" link in our emails.
• You can stop specific types of communications by changing your account's communication preferences.
• Even if you withdraw consent, important service-related messages (such as transaction confirmations and security alerts) will continue to be sent.

cg44 reserves the right to change or update this Privacy Policy as needed. Reasons for changes may include:

• Legal or regulatory changes.
• Changes to our services or technology.
• Developments in best practices for data protection.

If significant changes are made to the policy, we will notify you by email or through a notice on the site. Continued use of the site after a change will be considered acceptance of the updated policy. Always check the "Last Updated" date at the top of this page.

Our platform may involve interactions with third-party service providers (such as payment gateways). These third parties have their own privacy policies, and cg44 is not responsible for their practices. We recommend reviewing their privacy policies before using those services.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through the following:

For more information, please also visit our Terms and Conditions and Responsible Gaming pages.